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Kanstantsin Aparytski

@kanstantsinaparytski

Manual QA tester at uTest who tested desktop, web, and Android apps and found defects through exploratory testing.

At uTest, I tested desktop, web, and Android applications using black-box, ad-hoc, and exploratory methods. I wrote test cases and submitted detailed bug reports with reproduction steps and supporting evidence.

At Yandex, I handled driver financial support tickets and resolved issues involving payments, refunds, and ride-cost recalculations. I used macros and input automation tools to reduce response times by 50%, and reported suspected software bugs with supporting technical details.

Experience

Work history, roles, and key accomplishments

Yandex Pro Financial Support Specialist

Yandex

Aug 2020 - Aug 2026 (6 years)

Processed 400+ driver support tickets daily via chat, maintaining SLA and quality standards. Achieved 50% reduction in response times by automating workflows with macros and input automation tools.

Customer Support SLA Management Live Chat Yandex Tracker Oracle Telegram Bots Macros Automation Quality Control CSAT Bug Reporting Coordination

Manual QA

uTest

Sep 2018 - Aug 2019 (11 months)

Performed functional testing of desktop, web, and Android applications using black box methods across multiple projects. Executed test cases, identified defects, and submitted detailed bug reports.