At apvine, I facilitated stakeholder workshops and documented functional specifications, user stories, and BPMN process flows for ERP transformation projects. I also designed a reusable Figma system that reduced design-to-development handoff time by about 30%.
At OneFor, I defined requirements and process flows for payments, KYC, and card management in a European digital banking application. I redesigned KYC onboarding in line with compliance requirements, lifting completion by about 30% across successive releases.
At Ecolog International, I design UX/UI for EHR systems, telemedicine platforms, patient portals, and mobile health applications. An accessibility-focused redesign improved patient portal task completion by about 35%, and streamlined EHR onboarding reduced the steps from nine to five.

