Open to opportunities

Kaleb Clement

@kalebclement

Message

Site Reliability Engineer focused on scalable observability, incident automation, and multi-cloud reliability.

Indonesia

Message

What I'm looking for

I’m looking for a Site Reliability/Cloud role where I can build observability and automation that prevent incidents, improve SLO/SLA outcomes, and enable safe multi-cloud migrations—working with engineering teams to raise reliability through measurable operational excellence.

I’m a Site Reliability Engineer building and operating critical middleware and reliability systems at ByteDance, where I serve as the primary maintainer for 14 core platforms and lead 24/7 on-call operations and cross-functional incident responses. I delivered 99.99% reliability while architecting major improvements to monitoring, stability, and migration safety.

I built Diary Platform, an internal SRE observability and service-metadata single source of truth for ~600 services, and developed Openclaw to automate root-cause analysis—reducing engineering workload by 50–70% and cutting triage time by nearly 70%. I’ve also driven zero-downtime migrations of 60+ services across GCP, AWS, and Alibaba Cloud, and improved job scheduling stability by eliminating ~100,000 monthly failures and reducing MTTR by 25%.

Experience

Work history, roles, and key accomplishments

Current

Global E-Commerce Service Architecture

Current

ByteDance

Feb 2024 - Present (2 years 5 months)

- Serve as the primary maintainer for 14 core middleware platforms (including storage, caching, and scheduling), delivering 99.99% reliability by leading 24/7 on-call operations and major cross-functional incident responses for Global E-commerce teams distributed across the US, Asia, Europe, and the Rest of the World.

- Architected and built Diary Platform, an internal SRE observability and serv

Incident Response Observability service reliability Middleware Metadata Assistant.To SLA Dashboarding MTTR GCP AWS Alibaba Cloud

Cloud Platform Engineer

Tokopedia

Aug 2021 - Feb 2024 (2 years 6 months)

- Led the enterprise-wide migration from Jenkins to GitHub Actions, standardizing and centralizing CI/CD pipelines (including Ansible, Packer, and Terraform) across Tokopedia and its subsidiaries — significantly enhancing pipeline scalability and maintainability for 5,000+ engineers.

- Enabled engineers to develop CI/CD use cases using self-hosted GitHub Runners across Tokopedia and its subsidia

Cloud Computing GitHub Actions Jenkins CI CD Pipelines Ansible Packer Terraform GitHub Runners Cloud Infrastructure Management Decommissioning Cost Optimization GCP AWS Alibaba Cloud Kubernetes

Backend Engineer

PT.Tricada Intronik

Apr 2021 - Aug 2021 (4 months)

- Created, designed, and maintained service applications according to client requirements.
- Deployed and monitored applications automatically using Jenkins, Kubernetes, and other deployment tools.
- Designed and executed queries for flow processing jobs using KSQL and Kafka Designed and composed product API's between services for frontend and UI/UX teams.
- Implemented an alert and notification s