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Jyotsna Gupta

@jyotsnagupta1

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Healthcare data operations analyst at Phreesia who managed workflows across 200+ enterprise client accounts.

India

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What I'm looking for

I'm looking exclusively for remote or work-from-home opportunities and can join immediately, with a notice period of 0–7 days.

At Phreesia, I maintained and validated secure medical databases for US patients, supporting high data accuracy and quality assurance. I also tracked operational workflows across 200+ enterprise client accounts in MS Excel.

I conducted onboarding, process training, and knowledge transfer sessions to help team members implement system modifications. My work supported healthcare data operations and client account workflows.

At Corporate Intellect Solution, I extracted and analyzed operational data in MS Excel for business presentations and executive summaries. I also managed client technical workflows, including in UAE and Middle Eastern markets.

Earlier, I delivered CRM product demonstrations at Corporate Intellect Solution and supported enterprise client discovery at Snovasys Software Solution. At Concentrix Daksh Private Ltd, I led a team of 6 associates and executed device workflows using FDT, OMIM, and RMA Dashboard.

Experience

Work history, roles, and key accomplishments

Healthcare Data Operations Analyst

Phreesia

Jan 2024 - Jan 2025 (1 year)

Maintained and validated secure medical databases for US patients, ensuring high data accuracy and compliance with global health data standards. Managed operational specifications and workflows across 200+ enterprise client accounts.

Healthcare Data Management Data Validation Excel Data Integrity Quality Assurance Workflow Optimization Client Operations

Assistant Manager – Data & Business Operations

Corporate Intellect Solution

Jan 2023 - Dec 2023 (11 months)

Extracted, transformed, and analyzed daily operational data using MS Excel to deliver structured business presentations and executive summaries. Managed client technical workflows across domestic and international markets, specializing in UAE and Middle Eastern regions.

Excel Data Analysis Business Presentation Client Management CRM HubSpot Zoho

Business Operations Executive

Snovasys Software Solution

Jan 2022 - Jan 2023 (1 year)

Extracted and transformed daily performance reports in MS Excel to detect process bottlenecks and execute data-driven corrective action plans. Facilitated technical solution discovery sessions and product demonstrations for prospective enterprise clients in the cybersecurity domain.

Excel performance reporting Data Analysis Client Solutions Product Demonstrations

Senior Associate – Operations & Team Lead

Concentrix Daksh Private Ltd

Jan 2018 - Jan 2022 (4 years)

Led a high-performing team of 6 associates to resolve complex operational data queries and optimize SLA adherence. Executed end-to-end digital device workflows using enterprise tools including FDT, OMIM, and RMA Dashboard.

Team Leadership SLA Adherence FDT OMIM RMA Dashboard Financial Auditing Operational Workflow Execution