Julie Yeung

Drive product vision and own entire design process for products
across multiple domains: Healthcare, Property Tax, Cloud-Based App.

Advocate for user-centric experiences, and conduct user research to
streamline the way 4+ million users in Ontario, Canada access critical
healthcare information

Conduct and plan 2+ rounds of user research to build MVP of Cloud-
Based Application via data-backed d

Develop inclusion framework that continues to dictate how PayPal builds and designs products.

Lead quantitative research to design, launch, and analyze product
inclusion maturity benchmarking survey.

Synthesize and distill qualitative and quantitative data into
actionable insights.

Create UX Guidebook, increasing Product Manager efficiency within Organization by 50%.

Conduct and synthesize discovery research into actionable next steps.

Validate and receive very positive feedback about prototype from early adopters.

Enable various teams within PayPal to make data-driven decisions about its
400+ Large Enterprise Merchants by employing product management
methodologies with engineers, analysts, UXR to make high fidelity prototype
for feedback fragment.

Simplify PayPal merchants Braintree onboarding process by incorporating
recommendations from 30+ cross-functional stakeholder interviews.