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JL@juanlezcano
Experienced Support Coordinator with over 15 years in IT management.
PanamaWith over 15 years of experience in IT management, I have honed my skills as a Support Coordinator and Digital Platforms expert. Currently, I manage e-commerce markets at Liberty Latin America, ensuring their security and the seamless integration of new features. My role involves overseeing the entire IT infrastructure, where I lead various IT-related projects with a hands-on approach.
Previously, I served as an IT Specialist at Momentum Global Design, where I administered and maintained all platforms and applications, providing essential IT support for field engineers. My extensive background includes roles as an IT Manager and DevOps at Mod Op, where I was responsible for the integrity and functionality of applications and infrastructure across multiple operating systems, including Windows, macOS, and Linux.
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Work history, roles, and key accomplishments
Liberty Latin America
Dec 2024 - Present (11 months)
Managed e-commerce markets, ensuring their security and the integration of new features.
Momentum Global Design
Jul 2023 - Nov 2024 (1 year 4 months)
Administered and maintained all platforms and applications, ensuring seamless IT support for field engineers. Expertise included Cloud (Azure) and Network administration.
Mod Op
Sep 2009 - Jul 2023 (13 years 10 months)
Responsible for the integrity and functionality of all applications (Windows, macOS) and infrastructure, including Linux servers, VoIP, and building facilities. Served as System Administrator, Network/Security Manager, and Help Desk.
PanamaPros
May 2005 - Aug 2009 (4 years 3 months)
Managed help desk operations and network infrastructure.
Degrees, certifications, and relevant coursework
UPIngeniería de Software, Desarrollo de Software
2000 - 2005
Studied Software Engineering with a focus on Software Development. Gained knowledge in designing, developing, and maintaining software systems.
PanamaYou can contact Juan and 90k+ other talented remote workers on Himalayas.
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