Open to opportunities

Juana Membrano

@juanamembrano

Message

I am a happy Dedicated office manager with lots of experience in my field,

El Salvador

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I’m an experienced dental office manager looking to slow down and work remotely for dental billing, outsource dental billing or something related. I speak fluent Spanish read and write it. I have experience with dentrix, open dental and Patterson. I have worked with HMO, PPO and Medicaid insurances. I have experience billing general dentist, periodontist, pedodontist, endodontist and oral surgeon (billing medical for IV Sed & related services). I have managed large offices from 3 GPs & 3 specialist 4 hygienist to small offices as 1Gp & 1 Hygienist. Maintained low amount of claims over 60 days.

Experience

Work history, roles, and key accomplishments

Current

Office Manager

Current

The Smilist

Jul 2019 - Present (5 years 10 months)

As an Office Manager, I oversee daily operations and manage a team of 10 employees. I provide reports on office performance, manage the dental supply budget, and ensure compliance with OSHA and HIPAA regulations. I also handle patient complaints and liaise with suppliers.

Office Management Team Leadership Budget Management OSHA HIPAA Reporting Supply Chain Management Customer Service Problem Solving Communication

Receptionist / Patient Coordinator

Sachem Dental Group

Jun 2014 - Jul 2019 (5 years 1 month)

In my role as a Receptionist and Patient Coordinator, I managed front desk operations, acted as a liaison between patients and dental staff, and handled insurance claims. I ensured proper workflow and maintained patient records.

Customer Service Communication Problem Solving Teamwork Time Management