Joy Chinonyerem Akobi

Developed and maintained responsive, user-friendly web applications using HTML, CSS, JavaScript, React, and modern frontend technologies, focusing on clean design, functionality, performance, and seamless user experience.

Attended to clients' enquiries and complaints, provided appropriate assistance and solutions, and ensured a positive customer experience. Maintained accurate records of client requests and followed up on issues to ensure timely resolution.

Managed customer orders and enquiries for Omnibiz, coordinating client requests and ensuring timely processing and supply of goods. Handled customer communication, order follow-ups, and day-to-day business operations while maintaining positive client relationships.

Handled customer orders and enquiries, accurately recorded and processed orders in the company's system, communicated order timelines to clients, and followed up to ensure customers were notified promptly when orders were ready for collection.

Responsible for identifying business opportunities, attracting and retaining customers, managing client relationships, responding to enquiries, resolving customer concerns, and delivering excellent customer service while contributing to business growth and customer satisfaction.

Currently pursuing a B.Sc. in Computer Science at the University of Science and Technology (UST).

Completed First School Leaving Certificate (FSLC) at Vivid Model School, Rumuokwurusi, Port Harcourt.

Attended St. John's Nursery and Primary School from 2003 to 2009.