At DKI, I handle high-priority technical support tickets, complex backend queries, and system error logs. I troubleshoot terminal automation systems, including interface bottlenecks, communication alarms, and queue delays.
I write and optimize SQL queries using CTEs, window functions, multi-table joins, and advanced aggregations. I also run database health diagnostics and help maintain communication pipeline stability across industrial terminal sites.
At Softnet, I designed SQL queries for reporting and analytics, cleaned and normalized datasets, and improved query performance. I also prepared structured training datasets for AI/ML initiatives and identified data anomalies.
