At Farmacia Trinidad, I implemented ERP, CRM, and inventory workflows and built WordPress e-commerce sites with business system integrations. I also deployed AI chatbots for product and pricing questions, along with a Hermes agent that analyzes supplied financial and inventory data.
Previously, at Universidad del Istmo (UNIS), I built REST API integrations linking a payment gateway, CRM, and ERP, and automated operational workflows with C# microservices. My earlier work includes Java-based online banking security functionality at BYTE, S.A. and migrating a legacy desktop CRM at Grupo Umbral.

