Josiah Ryan Ofosuhene

I am a detail-oriented and highly organized Virtual Assistant with a proven track record of supporting business professionals in managing daily operations and client engagements. My experience includes managing Zoom meetings, client communication, data annotation, email handling, and calendar management. I excel in crafting professional business correspondence and have a strong ability to maintain high levels of professionalism in chat-based client interactions.

Throughout my career, I have utilized various digital tools to streamline processes and enhance productivity in fast-paced remote work environments. At Danova Analytics Ltd, I labeled and categorized over 120 data points weekly with a 98% accuracy rate, significantly contributing to machine learning models. My role as a Customer Success Specialist at Kidok Business Consult allowed me to achieve a 95% customer satisfaction rate by providing tailored solutions and maintaining a deep understanding of company products.

In addition to my technical skills, I am adept at managing virtual meetings and ensuring smooth session execution. I have a strong commitment to client satisfaction and continuously seek to improve processes to better serve clients. My educational background in Software Engineering and Backend Engineering complements my practical experience, making me a valuable asset to any team.