Open to opportunities

Josephine Frande

@josephinefrande

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Aspiring architect with drafting, rendering, and software skills and experience in client-facing roles.

Philippines

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What I'm looking for

I seek an entry-level architecture or drafting role where I can apply AutoCAD/SketchUp skills, grow technically, contribute to projects, and work within a collaborative, learning-focused team.

I am an aspiring architect pursuing a Bachelor of Science in Architecture with hands-on drafting and rendering experience, competent in AutoCAD and SketchUp, and proficient with MS Office and Excel.

I have practical work experience across service and customer-facing roles, including a call center representative position and part-time tutoring, which strengthened my communication, teamwork, and client-interaction skills.

I graduated senior high with honors in the Arts and Design track, completed an internship at a Baguio architecture firm, and held multiple leadership roles in UAPSA-UBARCS, demonstrating commitment, initiative, and event facilitation experience.

Experience

Work history, roles, and key accomplishments

Call Center Representative

Sitel

Jan 2018 - Dec 2019 (1 year 11 months)

Handled approximately 70 outbound customer calls daily following scripts to resolve inquiries within 5 minutes on average and supported Telecheck merchant services.

Outbound Calling Customer Service Telecheck Time Management Communication CRM

Intermediate Tutor

Berkeley School

Jan 2017 - Dec 2018 (1 year 11 months)

Provided part-time tutoring across intermediate-level subjects, improving student understanding and academic performance through targeted assistance.

Tutoring Lesson planning Communication

All-Around Helper

Pasalubong Store

Jan 2016 - Dec 2017 (1 year 11 months)

Performed dishwashing, baking (cookies and bread), and packing of goods, supporting daily store operations and improving order fulfillment speed.

Food Preparation Dishwashing Customer Service Time Management

Education

Degrees, certifications, and relevant coursework

University of Baguio

Bachelor of Science in Architecture, Architecture

2019 -

Activities and societies: Internship with Porter + Tan; UAPSA-UBARCS chapter representative and president; involvement in theater production and school organization events.

Pursuing a Bachelor of Science in Architecture at the University of Baguio from 2019 to 2025.