Joseph Helm
@josephhelm
I build backend services and data platforms that automate operations and improve data access.
What I'm looking for
At Citizen Health, I build data platform solutions for patient data workflows, deletion pipelines, and administrative tooling. I automate manual operations through backend services and command-line workflows, reducing data-management support workload.
I work end to end across application code and infrastructure, including database migrations, CI/CD pipelines, Terraform, and Kubernetes deployments. Previously, I improved CRM data accuracy and reduced customer response times by 15% at Scope Investment Real Estate Services, and built responsive React web experiences at PoolCore.
Experience
Work history, roles, and key accomplishments
Software Engineer
Citizen Health
Feb 2026 - Present (6 months)
Engineered data platform solutions encompassing patient data workflows, deletion pipelines, and administrative tooling. Automated manual operational processes by developing new backend services and command-line workflows, reducing support workload for data management tasks.
Software Engineering Intern
Scope Investment Real Estate Services
May 2024 - Aug 2024 (3 months)
Developed an Apex-based service that synchronized over five employee inboxes with customer profiles, reducing manual logging and enhancing CRM data accuracy. Streamlined operational workflows by optimizing data access points, resulting in a 15% reduction in customer response times.
Web Development Intern
PoolCore
Jun 2023 - Aug 2023 (2 months)
Developed and maintained responsive web pages utilizing HTML, CSS, JavaScript, and React, enhancing usability across desktop and mobile devices. Utilized Git for version control and performed comprehensive cross-browser testing to ensure consistent functionality.
Education
Degrees, certifications, and relevant coursework
Bucknell University
Bachelor of Science, Computer Science and Engineering
2021 - 2025
Pursued a Bachelor of Science in Computer Science and Engineering, with coursework in data structures, algorithms, software engineering, and operating systems.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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