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Jose Ignacio San Martin

@joseignaciosanmartin

Analyst Programmer at Odigo, developing production IVR systems and speech-driven call handling with C/C++.

At Odigo, I develop IVR systems for automatic call handling using SIAT/iOSX call-flow systems and C/C++ libraries on Linux and Windows. I also write GRXML speech grammars and supporting libraries, and analyse unexpected production events.

My work has also included integrating Nuance speech recognition and Loquendo at Grupo Voice, and developing scientific software at ESRF. I bring a theoretical physics background to software and AI work, with training in machine learning using TensorFlow on Google Cloud and experience with agentic AI workflows.

Experience

Work history, roles, and key accomplishments

Current

Analyst Programmer

Current

Odigo

Apr 2015 - Present (11 years 5 months)

Develops IVR systems for automatic call handling using SIAT/iOSX call-flow systems and C/C++ libraries on Linux and Windows. Works with SQL Server, PostgreSQL, and Oracle databases, and writes GRXML speech grammars.

C C++Lua SQL Server PostgreSQL Oracle GRXML Linux Windows SVN CMake IVR

C++ Developer

RPTEC

Oct 2014 - Apr 2015 (6 months)

Built a technical management application for the mining industry in C++ on Windows. Designed C++ classes to abstract and manage Access, MySQL, and PostgreSQL databases, and integrated computational geometry libraries.

C++Windows Access MySQL PostgreSQL CoM CGAL Boost.Geometry OpenCV VTK Git STL Doxygen CMake C++11

Software Developer

Indra

Mar 2014 - Jun 2014 (3 months)

Developed air-traffic surveillance software in C++ on Linux for encoding/decoding surveillance data according to the EUROCONTROL ASTERIX standard. Also performed Ada programming on Linux.

C++Linux ADA SVN Asterix

Software Developer

Grupo Voice

Nov 2006 - Dec 2012 (6 years 1 month)

Developed IVR systems for automatic call handling in Visual C++ on Windows, integrating Nuance speech recognition and Loquendo libraries. Built access to XML and non-XML web services, Oracle and SQL Server databases, and integrated with Siebel and RS232 interfaces.

Visual C++Win32 CoM STL Nuance GRXML Loquendo XML Web Services Oracle SQL Server Siebel RS 232 SNA .NET

Scientific Software Developer

ESRF

Nov 2001 - Jul 2003 (1 year 8 months)

Developed a 3D interactive application in Visual C++ (MFC) linked to Fortran code for scientific data analysis. Wrote a Mathematica program simulating photoemission in a noble gas and built an MS Access database for a wiring system.

Visual C++MFC Fortran Mathematica MS Access

Software Developer

Professional Software S.A.

Feb 2000 - Dec 2000 (10 months)

Developed enterprise management software (Memphis and Sigrid) using a proprietary scripting language and C on Windows, with Access and SQL Server databases.

C Windows Access SQL Server

Programmer

Binary Software

Mar 1995 - Jun 1995 (3 months)

Performed COBOL development of business management programs.

COBOL

Education

Degrees, certifications, and relevant coursework

Google Cloud

Specialization, Application Development

2020 - 2020

Completed a 4-course specialization in Developing Applications with Google Cloud Platform in 2020.

Google Cloud

Specialization, Machine Learning

2020 - 2020

Completed a 5-course specialization in Machine Learning with TensorFlow on Google Cloud Platform in 2020.

Google Cloud

Course, Cloud Computing

2020 - 2020

Completed Google Cloud Platform Big Data and Machine Learning Fundamentals and GCP Fundamentals: Core Infrastructure in 2020.

Google Cloud

Specialization, Machine Learning

2020 - 2020

Completed a 5-course specialization in Advanced Machine Learning with TensorFlow on Google Cloud Platform in 2020.

University of Zaragoza

Licenciatura in Physics, Theoretical Physics

1995 - 2000

Degree in Physics (Licenciatura, 5 years, Master's-level equivalent) in Theoretical Physics from the University of Zaragoza, Spain, from 1995 to 2000.