Jordan Ing

Leads a team of Business Analysts in developing, maintaining and delivering BI dashboards and reporting, process automation tools and data analyses. Developed over 100 Power BI dashboard views and data models, and created over 20 Power Automate and Power Apps tools.

Managed a team of Business Analysts in developing and producing BI dashboards and client KPI reporting. Architected over 30 Power BI dashboards and delivered data mining, data modeling and reporting for cost savings and financial initiatives.

Developed an innovative online risk and performance assessment program that generated risk reports and continuous improvement recommendations for a diverse portfolio of real estate facilities. Conducted performance assessments and contributed to new bids and acquisitions.

Monitored all contract service delivery performance functions, achieving 100% Management Fee at Risk without penalties for four consecutive years. Produced monthly KPI reporting and led client review meetings.

Implemented a Quality Management System, in alignment with ISO:9001 Best Practices, comprised of routine inspections, audits and customer engagement campaigns.

Pursuing a Certificate in Business Analysis, started in 2019.

Completed the People Leader Development Program in 2015.

Completed Dealing with Difficult People Conflict Resolution Training in 2013.

Bachelor of Commerce with a focus on Real Estate Co-op from the Sauder School of Business, University of British Columbia.

Completed Investment Analysis Report Writing Training in 2009.

Completed Lease Administration Training in 2009.