Jon Kollinger

Designed and delivered custom websites and branding assets, and built cloud-ready SaaS/web applications to support long-term client growth. Managed ongoing IT administration and troubleshooting for client websites, VoIP, POS, and marketing systems to improve reliability and business continuity.

Programmed, configured, and maintained POS systems with custom features and workflow improvements to reduce downtime. Administered VoIP phone systems, designed CCTV/security systems, and created web and marketing assets to improve daily operations, customer experience, and business visibility.

Designed, coded, and launched the organization’s official website with improved accessibility and navigation. Managed continuous site updates and implemented responsive design best practices to enhance cross-device compatibility and usability.

Supported development and maintenance of multiple e-commerce websites using Visual Studio and the .NET Framework, contributing front-end and back-end enhancements. Assisted with API integrations and implemented Google Analytics to improve platform performance, reporting workflows, and customer experience.

Produced custom logos and embroidery designs aligned with brand standards and production requirements. Prepared print-ready files, coordinated revisions with customers, and worked with production teams to ensure accurate, on-time delivery.

Converted static web content into dynamic, modular components to improve maintainability and enable faster content updates. Developed interactive UI functionality using CSS, jQuery, AJAX, and PHP to enhance usability, navigation, and engagement.

Installed, configured, and tested enterprise VoIP systems as an independent contractor, completing full deployment within a 2-day timeline. Validated call routing, user functionality, and operational readiness through structured testing and final validation.

Earned a Bachelor of Science in 2011 with a major in Interactive Media and Web Design.