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Jonald Sotto

@jonaldsotto

Virtual Assistant and Instagram content creator who supported Smith Group Property Inspections and created content for GrabFood Philippines and Foodpanda Philippines.

Philippines

Message

At Smith Group Property Inspections, I managed schedules and administrative tasks, handled data entry and lead generation, and supported client prospecting. I also managed inspection workflows using ISN and Spectora and assisted with website creation and business operations.

Since 2017, I’ve created lifestyle photos and reels and managed my Instagram presence through feed curation, post scheduling, and a consistent brand voice. I’ve collaborated with brands including GrabFood Philippines, Foodpanda Philippines, Jollibee, Greenwich, Domino’s Pizza, and Popeyes.

Experience

Work history, roles, and key accomplishments

Current

Social Media Content Creator

Current

Self Employed

Jan 2017 - Present (9 years 9 months)

Produced lifestyle content through high-quality photos and reels showcasing fashion, wellness, and daily experiences. Managed Instagram presence by curating feed aesthetics, scheduling posts, and maintaining a consistent brand voice.

Social Media Content Creation Instagram Branding Collaboration

Executive Assistant

Smith Group Property Inspections

Jan 2022 - Jan 2026 (4 years)

Managed schedules, appointments, and daily administrative tasks. Handled data entry, database management, and lead generation, and provided executive assistance and client prospecting support.

Data Entry Database Management Lead Generation ISN Spectora Website Creation Social Media Content

Chat/Email Support

E-Commerce Company

Jan 2024 - Jan 2025 (1 year)

Managed customer inquiries and subscription/order issues through email and text. Resolved concerns promptly to ensure customer satisfaction and retention.

Customer Support Email Text Problem Solving

Surveillance Analyst/Data Entry

Gritsee

Jan 2020 - Jan 2022 (2 years)

Executed accurate data entry, research, and database organization to support daily e-commerce operations. Monitored CCTV footage, reviewed timestamps, and documented descriptive event logs; prepared incident reports and escalated suspicious activity.

Data Entry Research Database Management CCTV Monitoring Incident Reporting Customer Service

English Language Instructor

Native Camp

Jan 2020 - Dec 2020 (11 months)

Conducted virtual English lessons for international students. Helped students improve their English communication skills and adapted teaching methods to accommodate different learning needs.

English Teaching Virtual Tutorials Communication Skills Adaptability