John Owolabi

I’m a results-driven administrative and HR professional with experience supporting business operations across both the private sector and a federal government agency. I bring strengths in employee record management, client communication, and day-to-day administrative operations, with a proactive, detail-focused work ethic.

In my Port Office Officer role at NYSC — Nigerian Maritime Administration and Safety Agency, I co-developed customer care guidelines adopted across the department to standardise client interaction protocols. I coordinated the accurate and timely dispatch of 100+ official documents and correspondence while maintaining zero errors across the service year.

I also reviewed, reconciled, and resolved discrepancies in shipping manifests across multiple vessel inspections to ensure full regulatory compliance. Alongside this, I conducted routine vessel boarding inspections as part of port oversight duties, demonstrating reliability in high-responsibility field operations.

Earlier, as a Human Resources Assistant at One Ten Nigeria Limited, I managed and maintained an HR database of 50+ employee records while ensuring confidentiality and data accuracy. I contributed to employee engagement and retention initiatives, screened and shortlisted candidates, and coordinated interview schedules to reduce hiring turnaround time.