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Joel Rung

@joelrung3

GCP Kubernetes infrastructure engineer delivering reliable systems with CI/CD and observability.

United States
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What I'm looking for

I’m looking for a role where I can build reliable GCP/Kubernetes infrastructure—owning CI/CD, observability, and SLOs—while partnering with product and data teams to improve uptime and mean time to recovery.

I’m an Infrastructure Software Engineer with a strong background in infrastructure and DevOps, specializing in GCP and Kubernetes. Since joining Protiviti (May 2021), I’ve driven improved system uptime by implementing effective monitoring and alerting, and I’ve enhanced deployment efficiency through Kubernetes and Docker.

I build and maintain CI/CD pipelines with GitHub Actions and Jenkins, and I manage the observability stack with New Relic to reduce mean time to recovery during incidents. I partner with product and data engineering teams to define SLOs and SLIs, optimize Terraform for consistent infrastructure management, champion IAM and secrets management security, and run blameless post-mortems to prevent future outages.

Experience

Work history, roles, and key accomplishments

PI
Current

Infrastructure Software Engineer

Protiviti, Inc

May 2021 - Present (5 years)

Improved reliability of GCP infrastructure by implementing monitoring and alerting, and reduced mean time to recovery through enhanced observability with New Relic. Built scalable Kubernetes and Docker solutions and developed CI/CD pipelines with GitHub Actions and Jenkins to enable rapid, safe releases.

IL

Infrastructure Engineer

IntellectSoft, LLC

Jun 2017 - May 2021 (3 years 11 months)

Supported Kubernetes and Docker deployments to improve scalability and resource utilization, and contributed to CI/CD pipeline development with Jenkins and GitHub Actions. Implemented GCP infrastructure management with Terraform and improved production troubleshooting using Kubernetes logs and New Relic monitoring.

ML

DevOps Engineer

MojoTech, LLC

May 2015 - Jun 2017 (2 years 1 month)

Assisted with deploying containerized applications using Docker and Kubernetes and helped implement Jenkins-based CI/CD for automated testing and deployment. Supported GCP resource management, Terraform provisioning, and New Relic monitoring to improve application performance and reliability, including production issue troubleshooting using Kubernetes logs.

Education

Degrees, certifications, and relevant coursework

New York University logoNU

New York University

Bachelor’s Degree in Computer Science, Computer Science

2011 - 2015

Earned a Bachelor’s degree in Computer Science from New York University between 2011 and 2015.

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