Looking for a job

Joel Charles

@joelcharles

Message

I am a highly motivated and detailed-oriented professional passionate about data driven solutions.

Nigeria

Message

What I'm looking for

I am a highly motivated and detailed-oriented professional passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization.
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills, by translating technical jargon into clear and concise insights, I ensure data-driven results are accessible to both technical and non-technical audiences.

Experience

Work history, roles, and key accomplishments

Data Science Intern

British Airways

Jun 2023 - Jul 2023 (1 month)

Utilized web scraping techniques, conducted sentiment analysis on customer review data, increased accessibility and usability of customer data, identified, measured and recommended improvement strategies for KPIs, analyzed large datasets to identify trends and patterns in customer behaviors.

Data Science Web Scraping Sentiment Analysis Data Visualization Statistical Analysis Customer Behavior Analysis KPI Analysis Python Statistical Graphs Informational Graphics

Data Analyst Intern

PwC Switzerland

May 2023 - Jun 2023 (1 month)

Created comprehensive visuals to depict consumer and agent behavior, defined necessary KPI's, designed customer retention dashboard, identified, analyzed, and interpreted trends in complex data sets.

Data Analysis Data Visualization KPI Definition Trend Analysis Chart Visualization Python Visual Design Consumer Behavior Analysis Agent Behavior Analysis

Freelance Data Scraping

Upwork

Successfully scrapped data about AI tools from two websites using Python, Beautiful Soup and Selenium, cleaned the data, carried out required pre-processing and structuring of the data, exported the formatted and cleaned data to a .CSV format as required by the client.