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Jeffrey Sibala

@jeffreysibala

I implement responsive eCommerce websites and lead high-quality product delivery.

Philippines
Message

I've progressed through Product Specialist, Senior Product Specialist, Team Lead, and Website Implementation Specialist roles at Hotelchamp, implementing responsive eCommerce websites and supporting content management, performance monitoring, and technical issue resolution.

I also lead and coordinate teams, optimize workflows, and support Google Analytics 4 setup and integration for Hotelchamp Convert clients.

Experience

Work history, roles, and key accomplishments

Hotelchamp logoHO

Website Implementation Specialist

Nov 2025 - Sep 2026 (10 months)

Independent and detail-oriented Website Implementation Specialist skilled in website design implementation, development, and content management within the eCommerce (website) line of business. Experienced in implementing responsive designs, monitoring website performance, and resolving technical issues to ensure optimal functionality and a seamless user experience.

Hotelchamp logoHO

Product Specialist Team Lead

Feb 2024 - Nov 2025 (1 year 9 months)

Dedicated Product Specialist Team Lead with a background in team management, task coordination, and product operations. Skilled in leading a team of Product Specialists, delegating responsibilities, and ensuring the timely and high-quality delivery of projects. Known for balancing leadership with hands-on involvement by supporting the team and stepping in to handle specialist tasks when needed to

Hotelchamp logoHO

Senior Product Specialist

Nov 2021 - Feb 2024 (2 years 3 months)

Performed tasks related to the Convert and Metasearch lines of business, ensuring the successful completion of assigned projects. Assisted with the setup and integration of Google Analytics 4 (GA4) for clients, enabling accurate analytics data collection through our Convert products.

Hotelchamp logoHO

Product Specialist

Jan 2021 - Nov 2021 (10 months)

Worked as Product Specialist at Hotelchamp.

SOPHI, Inc. logoSI

Back Office Support

Aug 2016 - Sep 2021 (5 years 1 month)

Responsible for lead generation and preparing generated leads for the Customer Success Manager's review. Also handles additional tasks assigned by the Customer Success Manager across various areas as needed.

inspiro logoIN

Chat Specialist 2

May 2013 - Jun 2016 (3 years 1 month)

Worked as Chat Specialist 2 at inspiro.

ePerformax Contact Centers & BPO logoEB

Customer Service Representative

Aug 2011 - Mar 2012 (7 months)

Worked as Customer Service Representative at ePerformax Contact Centers & BPO.

Education

Degrees, certifications, and relevant coursework

SU

St. Paul University-Dumaguete

Bachelor of Science - BS, Nursing

DU

Duda

Duda Platform Professional Certificate

Issued Sep 2026 · Expires Sep 2027

DU

Duda

Duda Certified in Editor 2.0

Issued Oct 2025

AS

Asana

Asana Foundations Skill Badge

Issued Oct 2025

DU

Duda

Duda Certified in Web Design

Issued Jul 2021

DU

Duda

Duda Certified Platform Specialist

Issued Jul 2021

Tech stack

Software and tools used professionally

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