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Jayaprada Ramji

@jayapradaramji

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Experienced Project Manager with a strong background in IT.

India

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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and continuous improvement, where I can leverage my project management skills to drive impactful results.

I am an experienced Project Manager with over 13 years in the IT sector, specializing in leading B2B SaaS implementations within the FinTech domain. My expertise lies in managing cross-functional teams and aligning business and technical stakeholders to drive successful project outcomes. I have a proven track record of delivering client-facing projects in Agile, Waterfall, and hybrid environments, ensuring that all deliverables meet or exceed expectations.

Throughout my career, I have honed my skills in business analysis, project planning, and lifecycle management. I have successfully led multiple fraud risk management implementations, achieving 100% project sign-offs and maintaining SLA compliance. My hands-on experience includes requirement gathering, stakeholder workshops, and process mapping, which have enabled me to improve operational efficiency and reduce task completion times significantly. I am passionate about driving iterative improvements and enhancing user experience, which has resulted in a 15% uplift in business process productivity.

My technical expertise includes API integration management, PL/SQL, and ETL processes, among others. I continuously align project performance with organizational OKRs, ensuring value-driven delivery. I am committed to fostering a collaborative team environment and mentoring junior staff to achieve their professional goals.

Experience

Work history, roles, and key accomplishments

Associate Project Manager

CustomerXps

Aug 2022 - Jan 2025 (2 years 5 months)

Managed 4 concurrent fraud risk management implementations for banking clients, from requirements gathering to post-implementation support, achieving 100% project signoffs and less than 5% SLA breaches. Automated initial data dump processes, achieving a 40% improvement in efficiency.

Fraud Management Project Management Agile Waterfall Stakeholder Management Jira Power BI Rocketlane Financial Forecasting

Technology Analyst

Edgeverve Systems Ltd

Jul 2016 - Aug 2022 (6 years 1 month)

Delivered 3 Finacle customization, migration, and support projects in the Loans-Payments module for banking clients, ensuring less than 2% SLA breaches. Enhanced system performance by optimizing SQL and PLSQL queries, cutting runtime by 20% and improving transaction processing speed.

Finacle SQL Pl SQL Optimization GitHub Mentoring Banking

Associate

Cognizant Technology Solutions

Nov 2015 - Jun 2016 (7 months)

Contributed to critical development and support for Life science projects, improving ETL data extraction accuracy by 15% and reporting efficiency using PL/SQL. Participated in various project phases including design, coding, testing, and implementation.

ETL Pl SQL Data Extraction Reporting Software Development Life Sciences Support

Software Engineer

Financial Software and Systems

Aug 2014 - Nov 2015 (1 year 3 months)

Worked on Card Management systems, conducting ETL operations and financial system integrations. Automated reporting tasks, improving efficiency and deliverable timelines by 10%.

ETL Automation Reporting

Junior Programmer

Information Dynamics India Pvt. Ltd

Dec 2011 - Aug 2014 (2 years 8 months)

Delivered end-to-end development for 2 projects in Shipping and Logistics, achieving minimal rework and less than 5% error rate. Developed and maintained applications using Oracle Forms, Reports, and PL/SQL, reducing defects by 20%.

Oracle Forms Oracle Reports Pl SQL Software Development Logistics Version Control

Education

Degrees, certifications, and relevant coursework

Goa Institute of Management

PGDM, Management

Currently pursuing a Post Graduate Diploma in Management, focusing on advanced business and management principles. Expected to complete the program in 2026, enhancing strategic and leadership capabilities.

Anna University

Bachelor of Engineering, Computer Science and Engineering

Grade: 80.2%

Completed a Bachelor of Engineering in Computer Science and Engineering, gaining a strong foundation in computer science principles. Achieved a commendable score of 80.2%.