Open to opportunities

Jane Wanjiru

@janewanjiru2

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Data analyst skilled in Power BI, SQL, and Excel driving data-informed business decisions.

Kenya

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What I'm looking for

I seek a collaborative role where I can build dashboards, drive data-informed strategy, mentor users on analytics, and deliver measurable operational improvements.

I am a data analyst with over two years of hands-on experience building Power BI reports, performing SQL-based ETL, and delivering actionable insights that improve operations, reduce failures, and optimize resources. I have a proven record of developing dashboards for sales tracking, monitoring call-centre performance, and producing ticket-analysis reports that improved customer satisfaction and enabled data-driven decisions.

I collaborate closely with stakeholders to define requirements, ensure data accuracy, and provide user training for self-service analytics. I also apply Python for data cleaning and exploratory analysis, and have automated processes with Power Automate to increase efficiency.

Experience

Work history, roles, and key accomplishments

Current

Data Analyst

Current

Mawingu Networks Ltd

Jan 2024 - Present (2 years 1 month)

Develop and maintain Power BI reports and SQL-based analyses to track KPIs, reduce installation failures, and optimize sales and call-centre performance, enabling data-driven decisions and cost savings.

Power BI SQL Python Power Automate Data Modeling Dashboard Development ETL

ICT and Data Analytics Intern

Line Plast Group

Jan 2023 - Apr 2023 (3 months)

Built Power BI dashboards, automated manual workflows with Power Automate, and created digital forms to improve data accuracy and halve processing time for business reporting.

Power BI Power Automate Data Collection Excel SQL Data Visualization Process Automation Troubleshooting

Relationship Officer

Equity Bank Ltd

Jan 2018 - Aug 2018 (7 months)

Managed customer transactions, daily cash reconciliation, and product guidance while maintaining transaction records and safeguarding on-site cash to support branch operations.

Customer Service Transaction Processing Record keeping & Compliance Problem Solving

Education

Degrees, certifications, and relevant coursework

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Science, Telecommunication and Information Engineering

2018 - 2023

Completed a Bachelor of Science in Telecommunication and Information Engineering from September 2018 to December 2023, focusing on telecommunications, networking, and information systems.