Jake Tay

I’m an Administrative and operations coordinator with 4+ years of experience supporting team workflows, coordinating teams and processes, and delivering accurate results in fast-paced environments. I’m experienced in onboarding support, scheduling, reporting, and working across distributed teams, with a strong focus on confidentiality and independence.

As a Data Operations Team Lead | Construction Monitor, I led 10+ team members and delivered 1000+ reports/month. I streamlined workflows with process documentation, boosting turnaround time by 25%, and resolved 50+ weekly issues to minimize downtime.

I bring an organized, service-driven approach through mentoring, training, and mission-driven support. Through roles including Full-time Missionary and Assistant to the Mission President, I digitized physical records, coordinated travel and transfers, and managed files, reports, and admin operations—supporting leadership with accurate documentation.