jagriti singh

Led UK KYC refresh and remediation for American Express, performing risk profiling, UBO analysis, and client risk reclassification based on trigger events. Executed sanctions screening, adverse media checks, and documentation validation using Cadence and Renovo while maintaining detailed audit trails and 100% documentation accuracy.

Investigated fraudulent insurance claims using data analysis and pattern recognition, and evaluated KYC documents to identify fraud, impersonation, and forged documentation. Conducted customer verification calls and collaborated with internal teams to resolve discrepancies and strengthen fraud controls.

Performed end-to-end KYC/KYB onboarding for individuals and corporates to ensure compliance with RBI requirements. Managed high-volume onboarding and periodic reviews, conducting public domain research and name/document screening while coordinating with Sales and Legal to reduce onboarding delays.

Monitored and enforced platform policies by reviewing content for compliance violations and conducting credibility checks to flag non-compliant content. Ensured adherence to policy standards and supported smooth operational workflows within defined procedures.

Supported international banking account operations, including account opening, closure, and modification, and performed quality checks. Resolved customer queries within SLA and coordinated with internal teams to transfer and complete KYC documentation and related BO declaration tasks.

Grade: 73.84%

Completed a PGDCA course with a score of 73.84%. Focused on computer applications as part of the postgraduate diploma program.

Grade: 74.20%

Earned a BSc in computer science with a score of 74.20%. Covered core computer science fundamentals through the undergraduate program.