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Isabelle User

@isabelleuser5

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Dock/deckhand at Shepler’s Mackinac Island Ferry, docking boats and helping keep ferry operations on schedule.

United States

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At Shepler’s Mackinac Island Ferry, I dock and undock boats, follow MARSEC security protocol, and adhere to Coast Guard regulations.

I also load and unload boats and luggage, tag luggage, and help keep operations on schedule. I greet guests and keep spaces clean and tidy.

Before joining the ferry crew, I waited tables at Bimbo’s Pizza and served customers at Newman’s Bookshoppe. I handled cash, answered questions, and helped customers find what they needed.

Experience

Work history, roles, and key accomplishments

Current

Dock/deckhand

Current

Shepler’s Mackinac Island Ferry

Jul 2025 - Present (1 year 4 months)

Followed MARSEC security protocol and adhered to Coast Guard regulations. Docked and undocked boats, loaded and unloaded boats and luggage, maintained a strict schedule, tagged luggage, greeted guests, and ensured all spaces were clean and tidy.

MARSEC

U.S. Coast Guard Boating Safety Compliance

Docking

Loading Unloading

Customer Service Cleaning

Waitress

Bimbo’s Pizza

Sep 2024 - Jan 2026 (1 year 4 months)

Waited tables, took orders over the phone, cashed customers out, cleaned tables and dining area, and restocked miscellaneous items in prep area and dining room.

Customer Service Cash Handling Order Taking Cleaning

restocking

Customer service representative

Newman’s Bookshoppe

Jul 2022 - May 2024 (1 year 10 months)

Received inventory, cleaned store, cashed customers out, helped customers find items, and talked with customers over the phone about inventory and general questions.

Customer Service Cash Handling Inventory Management Communication Skills