I’m looking for a remote customer service role where I can handle inbound calls, resolve issues efficiently, and build strong relationships with customers. I value clear expectations, supportive leadership, and opportunities to grow my skills while contributing to a positive, professional team environment.
Isabella Pearo
@isabellapearo
I am a customer-focused health science student with strong service and imaging skills.
What I'm looking for
I have over six years of experience in customer service, sales, and administrative support. Most recently, I worked as a Work From Home Customer Service Representative at Concentrix, handling high volumes of calls, resolving client issues, and managing accounts efficiently. Prior to that, I worked as a Sales Associate and Receptionist at Yoga Lab and Club Pilates, where I managed bookings, memberships, payments, and front desk operations while providing excellent customer support.
I am skilled in account management, billing and payment processing, scheduling, and data entry. I excel at problem-solving, communication, and multitasking in fast-paced environments. I also have experience with POS systems, Microsoft Office, and maintaining accurate records.
Currently, I am pursuing a Bachelors in Health Science at Florida Gulf Coast University.
I am interested in roles where I can leverage my customer service and administrative experience while contributing to efficient operations and positive client experiences. I enjoy tasks that involve problem-solving, organization, and helping people, and I am motivated to grow my skills in professional environments that value accuracy, communication, and teamwork.
Experience
Work history, roles, and key accomplishments
Handled high volumes of inbound customer calls, resolved account and service issues, and maintained customer satisfaction over a three-year remote assignment.
Sales Associate & Receptionist
Yoga Lab
May 2019 - May 2022 (3 years)
Managed front desk operations, class registrations, and sales support for a yoga studio, promoting programs and maintaining a welcoming environment to improve client experience.
Sales Associate & Receptionist
Club Pilates
Nov 2017 - Mar 2019 (1 year 4 months)
Provided member support by managing bookings, memberships, payments, and studio operations while maintaining a clean, welcoming environment.
Education
Degrees, certifications, and relevant coursework
Keiser University
Associate in General Studies
2023 - 2025
Grade: 4.0
Activities and societies: .
Florida Gulf Coast University
Bachelor of Health Science
2026 -
Grade: 4.0
Activities and societies: Health Science
.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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