Open to opportunities

Irene Majo

@irenemajo

Message

I improve patient care through dentistry, healthcare AI evaluation, and revenue cycle support.

India

Message

What I'm looking for

I'm seeking opportunities in pharmaceutical, clinical research, healthcare, or healthcare technology where I can apply clinical dentistry, healthcare AI evaluation, pharmacovigilance training, and patient-centered care skills.

At Logix Health, I manage 40–50 daily patient calls involving billing, insurance, payments, claims, denials, and appeals while maintaining accurate documentation and HIPAA compliance. I bring compassionate patient communication and virtual care experience from Ampa Orthodontics (Toothsi).

I've practiced restorative and cosmetic dentistry and minor oral procedures at Zircon Dental, alongside training large language models in dentistry at Outlier AI through clinical scenarios, prompt design, rubrics, and safety-focused response evaluation. With a BDS and a Diploma in Clinical Research and Pharmacovigilance, I'm looking to apply my clinical, AI evaluation, and patient-centered care background in healthcare, clinical research, pharmaceutical, or healthcare technology roles.

Experience

Work history, roles, and key accomplishments

Current

Junior Specialist

Current

Logix Health

Jan 2026 - Present (7 months)

Managed 40-50 inbound patient calls daily regarding billing, insurance, and payment inquiries. Verified patient demographics and insurance information with high accuracy, and assisted patients with claim status, denials, appeals, and account-related concerns.

Medical Billing Insurance Verification Patient Support HIPAA compliance Customer Service Documentation Payment Processing

Clinical Support Dentist

Ampa Orthodontics (Toothsi)

Dec 2024 - Aug 2025 (8 months)

Conducted virtual consultations to assess and address patient needs, and resolved patient queries with clarity and empathy. Coordinated with internal teams to troubleshoot issues and performed regular follow-ups to ensure continuity of care.

Virtual Consultations Patient Communication Customer Service Coordination Follow up

Associate Dental Surgeon

Zircon Dental

Jan 2023 - Jan 2025 (2 years)

Oversaw day-to-day clinic operations including patient assessment, diagnosis, treatment planning, and education. Performed oral prophylaxis, restorative procedures, teeth whitening, and laser dentistry treatments.

Oral Prophylaxis Patient Education Treatment Planning Clinical Operations

AI Training Specialist - Dentistry

Outlier AI

Trained and evaluated large language models in the Dentistry domain by designing complex clinical scenarios and diagnostic prompts. Developed evaluation rubrics and provided expert feedback to improve model performance in patient-facing healthcare conversations.

AI Training Prompt Design Rubric Development Evaluation Healthcare AI LLM Evaluation