Open to opportunities

Ioana Diggs

@ioanadiggs

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Risk Adjustment Coder CPC focused on accurate HCC and ICD-10-CM documentation for compliant submissions.

United States

Message

What I'm looking for

I’m looking for a remote coding role where I can deliver precise ICD-10-CM and HCC/Risk Adjustment coding, strengthen documentation quality through CDI, and meet audit accuracy and productivity goals in a supportive team.

I’m a CPC Risk Adjustment Coder providing Hierarchical Condition Category (HCC) coding services for both outpatient and inpatient charts. I evaluate clinical documentation from medical records to ensure diagnoses map to a Risk Adjustment HCC and meet CMS standards for valid HCC submission. I code diagnoses and services accurately and completely using ICD-10-CM, while supporting chart abstraction projects and clinical documentation improvement initiatives.

Across ECLAT Health Solutions, Optum UnitedHealthcare, and MetroPlus Health Plan, I’ve reviewed submitted records to identify ICD-10 diagnoses that map correctly to Risk Adjustment HCCs and recommended processes for more accurate, efficient coding. In my Medical Coder role, I performed ICD-10-CM code abstraction, identified diagnosis and chart level impairments, and supported coding leadership with process improvements—consistently maintaining a minimum of 95% accuracy on coding quality audits.

I bring strong compliance habits, including confidentiality, patient records security, and adherence to HIPAA privacy guidelines. My Medical Coding Certificate (CPC) and Medical Scribe Certificate support a practical, detail-driven approach, and I’m known for clear communication, including “constant, direct, and prompt” updates with my manager.

Experience

Work history, roles, and key accomplishments

Current

Risk Adjustment Coder (CPC)

Current

Eclat Health Solutions

Provided HCC coding services for outpatient and inpatient charts. Reviewed medical records to identify ICD-10 diagnoses mapping to Risk Adjustment HCCs and ensured documentation met CMS requirements while coding diagnoses and services accurately and maintaining HIPAA confidentiality.

HCC Coding Risk Adjustments ICD 10 CM Documentation Requirements Chart Abstraction Clinical Documentation Improvement (CDI)HIPAA compliance

Risk Adjustment Coder (CPC)

Optum UnitedHealth Care

Jul 2024 - Nov 2024 (4 months)

Provided HCC coding services for outpatient and inpatient charts by evaluating clinical documentation for accurate encounter coding. Reviewed records to identify ICD-10 diagnoses mapping to Risk Adjustment HCCs and ensured documentation met CMS standards for valid HCC submission while maintaining HIPAA and security requirements.

HCC Coding Risk Adjustments ICD 10 CM Chart Abstraction Documentation Review HIPAA compliance

Risk Adjustment Coder (CPC)

Metroplus Health Plan

Apr 2024 - Jul 2024 (3 months)

Performed ICD-10-CM diagnostic coding and Risk Adjustment condition validation by identifying chronic conditions and social determinants of health. Coded over 100 encounters daily, maintained spreadsheets of findings for further review, and adhered to HIPAA privacy requirements using ICD-10-CM guideline references.

ICD 10 CM HCC Coding Social Determinants Of Health (SDOH)Spreadsheets HIPAA compliance Coding Guidelines

Medical Coder - CPC

Optum

Nov 2022 - Jan 2024 (1 year 2 months)

Performed medical record code abstraction to ensure diagnoses were accurately assigned and supported by clinical documentation. Identified diagnosis and chart-level impairments, supported provider education, maintained ICD-10-CM/CMS requirements, and maintained at least 95% accuracy on coding quality audits while meeting productivity goals.

ICD 10 CM Medical Coding Documentation Requirements Provider Education

Medical Scribe

ScribeKick

May 2022 - Nov 2022 (6 months)

Assisted physicians during virtual appointments by entering relevant patient information into electronic charts. Input diagnostic and visit codes, communicated with providers to ensure correct charting, and maintained HIPAA privacy protections for patient information.

Medical Scribing ICD 10 Coding Virtual Appointment Support HIPAA compliance

Childcare Provider

In-Home Daycare

May 2018 - Jan 2022 (3 years 8 months)

Provided childcare for infants by feeding, supervising, and interacting while caring for my own children. Maintained a safe, clean environment, and communicated with parents promptly and with detailed updates.

Infant Care Child Safety Supervision Clean Environment Maintenance

Customer Operations Associate

Martins

May 2017 - Jan 2018 (8 months)

Managed financial transactions and provided customer service while working with a team to support efficiency and customer satisfaction. Contributed to day-to-day operations through responsive communication and basic computer use.

Customer Service Financial Transactions Team Collaboration Communication Skills Microsoft Office