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Ines User

@inesuser

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Technical account manager with expertise in data-driven project management.

France

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What I'm looking for

I seek a dynamic role that fosters growth, collaboration, and innovation in data-driven projects.

As a technical account manager, I have honed my skills in PostgreSQL, Docker, and Python, alongside technical project management and consulting. My experiences have allowed me to dive deep into data, uncovering valuable insights that drive decision-making. I have successfully completed a program in data science, SQL, Looker, and AI, which has equipped me with robust skills in Python, SQL, and data engineering.

In my recent role at GetYourGuide, I led end-to-end API integration projects, conducting feasibility analyses and assessing business impacts. I developed and updated Looker dashboards to track project progress and KPIs, providing actionable insights to stakeholders. My ability to simplify complex technical ideas for diverse audiences has been key in thriving in dynamic environments where I optimize processes and support data-driven decision-making.

Throughout my career, I have managed a portfolio of strategic accounts, leveraging data knowledge to assist partners with technical integration and problem resolution. I am passionate about transforming complex data into actionable insights, helping organizations make informed decisions and achieve their goals.

Experience

Work history, roles, and key accomplishments

Current

Senior Consultant Business Integrity and Data Analyst

Current

Stay In Charm

Jan 2025 - Present (5 months)

Designed ETL processes and built data pipelines, managing a SQL data warehouse in PostgreSQL. Set up and maintained the Superset data visualization tool, ensuring data accessibility for stakeholders.

ETL Data Pipelines SQL PostgreSQL Superset Data Visualization

Connectivity Project Manager

GetYourGuide

Jan 2023 - May 2024 (1 year 4 months)

Led end-to-end API integration projects, conducting feasibility analyses and evaluating business impact. Developed and updated Looker dashboards to track project progress and performance indicators, providing actionable insights to stakeholders.

API Integration Project Management Looker Agile Methodologies Stakeholder Management Process Optimization

Technical Integration Manager

Zalando

Jan 2022 - Jan 2023 (1 year)

Provided Salesforce analytical reports to the Process Excellence team, identifying trends and recommending optimizations for partners. Improved the internal performance indicator by reducing the integration time from 70 days to 30 days on average.

Salesforce Integration Data Analysis Process Optimization Account Management Problem Solving

Compliance Project Manager

FREENOW

Jan 2019 - Jan 2022 (3 years)

Developed and implemented compliance tools by interpreting operational data in the mobility industry. Monitored compliance performance indicators, compiling and analyzing data for quarterly reports presented to senior management, enabling informed decision-making.

Compliance Performance Monitoring Data Analysis Reporting

Senior Consultant Business Integrity and Data Analyst

Jan 2014 - Jan 2019 (5 years)

Assessed legal and data risks, audited, and proposed mitigation plans for over 100 clients specializing in the healthcare and pharmaceutical sectors. Created project roadmaps and presented results to the board of Fortune 500 companies.

Risk Assessment Auditing Project Management Client Management Team Leadership Compliance

Guarantees and Trade Finance Department Assistant

Repsol

Jan 2013 - Jan 2014 (1 year)

Participated in the development and execution of guarantees for companies and banks. Managed import and export activities and prepared monthly financial reports using SAP.

Financial Reporting SAP

Education

Degrees, certifications, and relevant coursework

Le Wagon

Data Science & AI, Data Science & AI

Completed a comprehensive program in Data Science and AI, acquiring strong skills in Python, SQL, and data engineering. Focused on leveraging data to uncover important insights and support data-driven decision-making.

Universidad Autónoma de Madrid

Master en administration et gestion des entreprises et en droit, Business Administration and Law

Pursued a Master's degree in Business Administration and Management, combined with studies in Law. Gained a comprehensive understanding of business operations, management principles, and legal frameworks relevant to corporate environments.