Open to opportunities

ikram larz

@ikramlarz

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Creative graphic designer with expertise in digital marketing and branding.

Morocco

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What I'm looking for

I am seeking a role that fosters creativity and collaboration, with opportunities for growth.

As a passionate graphic designer, I have cultivated a diverse skill set through various professional experiences and academic training. I graduated with a degree in Graphic Design, achieving distinction, and have honed my craft in multiple roles, including content moderation and customer advisory positions. My journey has allowed me to explore the realms of digital marketing, video editing, and community management, where I have successfully contributed to projects that enhance brand visibility and engagement.

Throughout my career, I have worked with notable companies such as Bytedance and Booking.com, where I developed my skills in customer service and digital marketing strategies. My creative endeavors include designing logos, brochures, and digital content that resonate with target audiences. I pride myself on being a dynamic team player, always eager to collaborate and bring innovative ideas to life. My proficiency in various design software and my ability to communicate effectively in multiple languages further enhance my capability to deliver exceptional results.

Experience

Work history, roles, and key accomplishments

Current

French-speaking Customer Advisor

Current

Majorel

Jan 2022 - Present (3 years 5 months)

Provided comprehensive French-speaking customer support for Engie activity, managing inbound calls. Successfully resolved customer inquiries and ensured high levels of client satisfaction.

Customer Service Inbound French Communication Problem Solving

Bilingual Customer Advisor

Booking.com

Jan 2020 - Dec 2022 (2 years 11 months)

Delivered bilingual customer support for Booking.com, handling a high volume of inbound calls. Effectively assisted customers with booking inquiries, modifications, and issue resolution.

Customer Service Bilingualism Inbound Problem Solving English Language

Content Moderator

Bytedance Tiktok

Jan 2020 - Dec 2022 (2 years 11 months)

Moderated user-generated content on the TikTok platform to ensure compliance with community guidelines. Contributed to maintaining a safe and positive online environment for millions of users.

Content Moderation Community Management Digital Marketing User Experience

Graphic Designer & Image Retoucher

Labo Dounia / Kech Image

Jan 2018 - Dec 2020 (2 years 11 months)

Handled community management, sublimation, and advanced image retouching for various projects. Contributed to visual content creation and maintained brand consistency across different media.

Community Management Sublimation Copywriting Content Creation Photo Editing

Graphic Designer & Customer Manager

Menara Print

Jan 2019 - Dec 2020 (1 year 11 months)

Managed the entire design and print process, from initial client reception to final product delivery. Oversaw customer relations, ensuring design specifications were met and client satisfaction was achieved.

Graphic Design Customer Management Branding Print Production Project Coordination

Digital Marketing Specialist

Serious Venture

Aug 2018 - Jan 2019 (5 months)

Executed digital marketing strategies, including video editing and website interface design. Managed affiliate programs, social media presence, and created engaging newsletters to drive user engagement.

Digital Marketing Video Editing Website Design Social Media Management

Graphic Designer

Grafix Arts

Feb 2017 - Jan 2018 (11 months)

Designed and laid out a variety of communication materials, including brochures, websites, illustrations, and posters. Managed community engagement, created newsletters, and performed photo editing and content creation.

Graphic Design Layout Design Website Design Illustration Community Management Photo Editing Content Creation

Graphic Designer

Decousta

Aug 2016 - Jan 2017 (5 months)

Developed and implemented graphic design solutions, including signage, logo creation, and comprehensive brand guidelines. Executed detailed menu and brochure designs, alongside logo tracing, image retouching, and clipping.

Graphic Design Logo Design Menu Design Print Design

Graphic Design Intern

TABOUK Print

Sep 2015 - Jan 2016 (4 months)

Gained practical experience in graphic design, focusing on print materials such as logos, stationery, signage, and packaging. Performed essential tasks including image retouching, clipping, and finishing work.

Graphic Design Logo Design Stationery Design Print Finishing Adobe Photoshop

Education

Degrees, certifications, and relevant coursework

Zerktouni high school

High School Diploma, Life and Earth Sciences

Obtained a High School Diploma with a major in Life and Earth Sciences. This foundational education provided a strong scientific background.

ISGI

Degree in Graphic Design, Graphic Design

Grade: Good

Completed a degree in Graphic Design with a 'Good' distinction. This program provided comprehensive training in graphic design principles and practices.