Het Patel
@hetpatel2
Aspiring data engineer with expertise in data analysis and cloud solutions.
What I'm looking for
I am a dedicated and detail-oriented data engineer currently pursuing my Master of Science in Information Systems at Drexel University, where I have maintained a GPA of 3.77. My academic journey has equipped me with a solid foundation in data management, analysis, and cloud security. I have a strong passion for leveraging technology to solve complex problems and enhance decision-making processes.
In my professional experience, I have worked as a System Administrator and L1 Tech Support Specialist, where I honed my skills in troubleshooting, system maintenance, and data analysis. My role at ShareKhan involved ensuring the uptime of critical trading systems, while my project at Drexel University allowed me to design a data warehouse for NYC taxi trip analytics, showcasing my ability to handle large datasets and create insightful dashboards.
Experience
Work history, roles, and key accomplishments
Data Engineer
Drexel University
Jan 2025 - Mar 2025 (2 months)
Designed and built a Snowflake-based data warehouse using a star schema to store and analyze 10M+ NYC Yellow Taxi records. Implemented automated ETL pipelines with Python and Google Cloud Storage.
L1 Tech Support Specialist
Concentrix India PVT Ltd
Oct 2024 - Dec 2024 (2 months)
Resolved 50+ daily client issues using structured troubleshooting and root cause analysis techniques. Managed service requests and escalations via Salesforce CRM, improving case resolution time by 32%.
System Administrator
ShareKhan India PVT Ltd
Jan 2023 - Sep 2024 (1 year 8 months)
Ensured 99% uptime of trading systems (Trade Tiger, CIS) for high-frequency financial transactions. Executed 100+ transactions per day while maintaining accuracy and system integrity.
Front-end Developer
Parul University
May 2022 - May 2022 (0 months)
Designed and implemented a responsive interface (HTML/CSS) for vendor-client collaboration in NRI wedding planning. Created interactive dashboards using Power BI to visualize event bookings and vendor activity.
Education
Degrees, certifications, and relevant coursework
Drexel University
Master of Science, Information Systems
2024 -
Grade: 3.77
Currently pursuing a Master of Science in Information Systems with relevant coursework in DBMS, Data Analysis, Information Forensics, Cloud Security & Virtual Environments. Maintaining a GPA of 3.77.
Parul University
Bachelor of Technology, Computer Science and Engineering
2018 - 2022
Grade: 2.85
Completed a Bachelor of Technology in Computer Science and Engineering, with a major in Computer Science and a minor in Data Science. Achieved a GPA of 2.85.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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