At Infosys BPM Limited, I managed end-to-end Accounts Payable operations, processing 150–200 invoices and over 1,000 vendor payments monthly while maintaining 100% SLA compliance.
I owned Vendor Master Data Management, from onboarding and record maintenance to reviewing vendor data and resolving issues with business stakeholders. I also prepared payment proposals, handled P-Card and Concur processes, and investigated payment discrepancies.
I prepared operational and audit reports, supported client reviews and escalations, and trained and mentored 12–13 team members. I also contributed to process improvements that enhanced operational efficiency and reduced turnaround times.
