At Docato, I lead strategic product-implementation projects for enterprise clients, from planning through delivery, following PMBOK best practices.
I map processes and design workflows, creating diagrams, schedules, cost spreadsheets, and technical documentation. I define and monitor KPIs and cascade OKRs to track goals.
As a Legal Analyst in Legal Operations at Docato, I classified judicial and administrative cases for high-volume client delivery and worked across banking, corporate, consumer, contract, and procedural law. I improved operational-queue processes using agile methods, PDCA, and Six Sigma.
Earlier, at the Court of Justice of Paraná, I drafted legal documents and supported casework in juvenile, family, and civil courts. I hold a Bachelor of Laws from State University of Ponta Grossa and am fluent in English, which I also used to prepare students for IELTS and TOEFL.

