Hayk Hartenyan
@haykhartenyan
Organized client-facing professional experienced in call center and administrative support.
What I'm looking for
I am an organized and dependable professional with experience in call center operations, postal services, and client-facing retail roles. I bring strong interpersonal awareness and clear communication skills developed through high-volume client interactions.
I have worked with confidential information, processed official documents and parcels, and maintained accurate records while following strict internal procedures. I am comfortable working under formal regulations and ensuring attention to detail.
I am currently studying Psychology at Armenian State University and Business Management (online) at Glendale Community College, which complements my practical experience with academic foundations in business and human behavior.
I seek to apply my skills in structured legal or administrative support roles, offering professionalism, reliability, and the ability to work evening/night shifts aligned with Eastern Time.
Experience
Work history, roles, and key accomplishments
Sales Assistant
Women's Clothing Store
Jan 2023 - Jun 2023 (5 months)
Assisted clients in a structured retail environment, handled payments and documentation, and maintained accurate records while following internal procedures to improve transaction accuracy and customer service.
Call Center & Postal Employee
HayPost
Handled high-volume inbound and outbound calls, provided information on postal services, verified client data, and processed official documents and parcels while maintaining confidentiality and strict compliance with internal regulations.
Education
Degrees, certifications, and relevant coursework
Armenian State University
Bachelor's Degree, Psychology
Ongoing Bachelor's degree program in Psychology with coursework contributing to interpersonal awareness and communication skills.
Glendale Community College
Certificate/Non-degree (ongoing), Business Management
Currently studying Business Management via online/remote coursework to develop administrative and managerial skills.
Glendale High School
High School Diploma, General Education
High school diploma with foundation in general education and preparation for higher education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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