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harsh agarwal

@harshagarwal5

Message

I build recommendation, forecasting, and risk models that improve conversion, revenue, and customer outcomes.

India

Message

At Newme, I build machine learning systems for apparel discovery, demand forecasting, and risk mitigation. My recommendation, personalization, and similar-products work has improved conversion, click-through rate, and sales-share outcomes for a platform serving 200K daily active users.

Previously at Zomato, I developed real-time ranking, churn prediction, promotion segmentation, and community-detection models for millions of dining users. I hold a B.Tech in Electrical Engineering from IIT Delhi and work across Python, SQL, deep learning, and MLOps infrastructure.

Experience

Work history, roles, and key accomplishments

Current

Data Scientist

Current

Newme

Sep 2024 - Present (2 years)

Implemented a LambdaMART-based ranking system for personalized apparel recommendations, driving a +7% lift in conversion rate. Developed a multi-modal deep learning forecasting model and built a real-time RTO risk prediction engine, reducing platform RTO by 2.7%.

LambdaMART LambdaRank NDCG@K Deep Learning Transformer Based Time Series Forecasting Vision Embeddings Tweedie Loss Modeling Python PyTorch TensorFlow Faiss SQL Clickhouse AWS Docker Airflow Prefect Git

Data Scientist

Zomato

Jun 2022 - Aug 2024 (2 years 2 months)

Engineered a real-time learn-to-rank model for Zomato's dining homepage, optimizing recommendations for 7L+ daily users and increasing customer interaction by 3.4%. Developed predictive models for churn prediction and new user promo segmentation, reducing churn by 1.2% and improving first-order retention by 2.3%.

Learning To Rank XGBoost Tree Models Leiden Algorithm Python SQL Recommendation Systems Churn Prediction Customer Segmentation Community Detection

Intern

Axis Bank

May 2021 - Jul 2021 (2 months)

Automated the Video-Based Customer Identification Protocol (VCIP) recon file, resulting in a 40% reduction in overall workflow time and improved operational efficiency and accuracy.

Automation Process Optimization VCIP Data Analysis

Education

Degrees, certifications, and relevant coursework

Indian Institute of Technology

Bachelor of Technology, Electrical Engineering

2018 - 2022

Grade: 8.326

Pursued a Bachelor of Technology in Electrical Engineering with a GPA of 8.326. Relevant coursework included machine intelligence, data structures, and signal processing.