Harika Salkapuram

I am a Certified Salesforce Developer & Administrator with 3.5+ years of experience delivering CRM solutions across finance, healthcare, and energy sectors. My expertise spans Sales Cloud, Service Cloud, Experience Cloud, CPQ, and Veeva CRM, where I have consistently improved business processes, automation, and customer engagement.

At JPMorgan Chase, I engineered real-time data pipelines with Salesforce Data Cloud, integrated Tableau CRM dashboards, and customized CPQ to streamline quoting — reducing sales cycle time by 30%. With TCS , I built scalable data models, Apex automations, and REST API integrations to optimize lead management and marketing workflows. Earlier at Version 1, I configured Salesforce Admin features including Field Service Lightning, external integrations, and automated service workflows.

I am skilled in Apex, LWC, Aura, Flows, Process Builder, and API integrations (REST/SOAP, MuleSoft, OAuth), along with DevOps & CI/CD tools such as Copado, AutoRABIT, Flosum, and Jenkins. I also bring strong experience in data migration, Tableau CRM dashboards, and Salesforce security best practices.

Beyond technical expertise, I enjoy collaborating with cross-functional teams, mentoring peers, and leveraging Salesforce AI, Data Cloud, and automation trends to deliver measurable business impact. I am passionate about solving complex business challenges and continuously enhancing my Salesforce skills through certifications and Trailhead achievements.