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Hadley Madonsela

@hadleymadonsela

Message

I keep high-volume administrative workflows, records, documentation, and reporting accurate and moving.

South Africa

Message

What I'm looking for

I'm looking for an on-site administrative, clerical, data-capturing, document-control, or office-support role across Gauteng where I can keep records, workflows, reporting, and documentation accurate and well organised.

I've supported high-volume application workflows at the South African Qualifications Authority (SAQA), receiving, screening, registering, tracking and processing electronic and hardcopy documentation.

I maintained workflow status records, followed up outstanding documents and overdue files, prepared daily and monthly statistics, and coordinated file movement with Registration, Verification, Evaluation and Contact Centre teams.

Across Hi-Tech Selection, FNB Payroll Innovations, the Department of Correctional Services, and Business Design & Print Centre, I've captured data, updated databases, managed employee and recruitment records, and checked documentation for accuracy and compliance.

I'm comfortable in on-site office environments where careful document control, filing, email correspondence, reporting, confidentiality, and timely administrative support keep operations running smoothly.

Experience

Work history, roles, and key accomplishments

Administration Officer: Workflow Support & Online Application Support

South African Qualifications Authority (SAQA)

Aug 2010 - May 2021 (10 years 9 months)

Supported daily administrative operations by receiving, screening, registering, tracking and processing high-volume electronic and hardcopy application documentation. Maintained accurate records, updated reports, and coordinated with internal teams to ensure smooth workflow.

Document Control Records Management Workflow Coordination Reporting Microsoft Word Time Management