Open to opportunities

Habib Billah Zidan

@habibbillahzidan

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Computer Science graduate skilled in data entry, customer support, and graphic design.

Bangladesh

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What I'm looking for

I seek a computer-related role where I can apply data entry, customer support, and graphic design skills in a collaborative, growth-focused environment.

I am a Bachelor of Science in Computer Science graduate from the University of Asia Pacific (2023) with practical experience in data processing, customer support, and academic writing.

I have worked remotely as a Data Entry Specialist and as an International Call Center Representative handling branding, marketing, and issue resolution for e-commerce. I also provide freelance academic writing services.

My technical toolkit includes MS Word, MS Excel, MS PowerPoint, Adobe Photoshop, and Adobe Illustrator, complemented by a Practical Graphic Design training and volunteer experience in digital IT projects.

I bring a service-oriented mindset, strong attention to detail, and a willingness to learn and grow in computer-related roles that leverage my data, support, and design strengths.

Experience

Work history, roles, and key accomplishments

Current

Freelance Academic Writer

Current

Assignoholic

Jan 2023 - Present (3 years)

Produced academic content and assignments on a freelance basis, meeting client specifications and deadlines for quality deliverables.

Research Editing Time Management Communication

Issue Resolution Specialist

Daraz

Oct 2023 - Jul 2024 (9 months)

Managed customer issue resolution workflows for the marketplace, reducing resolution time and improving case closure rates.

Customer Service Ticketing Communication Problem Solving Data Entry

Call Center Representative

Synergy Business Solution

Feb 2021 - Dec 2021 (10 months)

Handled inbound customer interactions for branding and marketing services, resolving inquiries and documenting outcomes to improve customer satisfaction.

Customer Service Phone Support CRM English Communication Branding