At Havan, I led the redesign of a customer notification system, replacing synchronous URL-shortening calls with an asynchronous RabbitMQ architecture and .NET worker. The change reduced response latency from 30 seconds to 2 seconds.
I also built a scheduled .NET worker to reconcile overdue customer records, increasing payment recovery by 30%, and rebuilt a cargo management system in .NET and PostgreSQL, reducing registration time by about 70%. At Cognizant, I refactored a customer data search and analysis product from .NET Framework 2 to .NET Core and JavaScript, and built a Python virtual receptionist that routed visitors through WhatsApp. I'm currently building WhatsAppPlatform, a multi-tenant messaging platform using .NET, DynamoDB, and Kubernetes.

