
Greema Design PM
@greemadesignpm
I diagnose upstream product problems and design trusted human-AI systems for enterprise B2B teams.
What I'm looking for
At Google gTech via GlobalLogic, I lead product design for agentic AI, CSAT, operations, and quality-review products by resolving unclear ownership, measurement, taxonomy, and exception-handling problems before interface work begins. I write durable product requirements and align stakeholders around human approval boundaries for AI systems.
Across Manupatra, Folka Holidays, Experion Technologies, and independent research work, I've redesigned enterprise products and the design operations behind them. I bring systems engineering and I/O psychology to information architecture, behavioral design, stakeholder alignment, billing models, onboarding, capacity frameworks, and scalable design teams.
Experience
Work history, roles, and key accomplishments
Leading product design for agentic AI tools and platforms, defining trust boundaries and measurement logic before interface work. Established DesignOps processes including onboarding, skill matrices, and resource mapping for a 10-member team.
Lead Product Designer
Manupatra
Apr 2023 - May 2023 (1 month)
Redesigned a 20+ year legal research platform, defining information architecture before integrating AI to avoid compounding existing navigation issues.
UX Manager
Folka Holidays
Aug 2021 - Mar 2023 (1 year 7 months)
Managed UX for rural vendor apps, travel ERP, and support automation, emphasizing field research and data model rebuilding. Implemented interim automation and auditable carbon footprint tracking.
Lead Product Designer
Experion Technologies
Jul 2018 - Aug 2021 (3 years 1 month)
Led product design for FieldMax, BCC Insurance, MapHabit, and Burgan Bank HRM, resolving stakeholder conflicts and expanding user scope. Scaled design team from 14 to 42 by introducing billing models, skill frameworks, and external portfolio.
UX Designer ยท Researcher
Independent
Jan 2017 - Dec 2018 (1 year 11 months)
Conducted UX research for government and mental health projects, mapping stakeholder requirements and designing research to reduce bias.
Translated complex strategy research into executive-ready narratives for C-level environments, focusing on legibility and framing.
Education
Degrees, certifications, and relevant coursework
Stanford University
Professional Education, UI/UX Design for AI Products
2025 - 2026
Completed a professional education program in UI/UX Design for AI Products from November 2025 to January 2026.
Indira Gandhi National Open University
M.A., Industrial & Organisational Psychology
2019 - 2021
Earned a Master of Arts in Industrial and Organisational Psychology from IGNOU between 2019 and 2021.
Anna University
B.Tech, Information Technology
2008 - 2012
Earned a Bachelor of Technology in Information Technology from Anna University between 2008 and 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
greemajoy.comPortfolio
greemajoy.comSalary expectations
Social media
Skills
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