goutham ch

Built and customized scalable Salesforce solutions supporting Amgen's commercial and operational teams. Developed Apex, Lightning Web Components, and Flows to automate complex business processes and integrated Salesforce with enterprise systems using secure APIs in a regulated environment.

Delivered end-to-end Salesforce solutions across Sales, Service, Health, Insurance, CG, and Energy Clouds. Specialized in Apex, LWC, OmniStudio, REST/SOAP APIs, and Einstein Analytics with Copado-based CI/CD, and built AgentForce to handle thousands of PDFs using intelligent vector-based search.

Experienced in requirement analysis, design, implementation, client demos, and project management for onshore/offshore teams. Optimized solutions from Mulesoft to Salesforce Apex, handling Batch/Queueable/schedulable Apex and data anomalies, and customized Apex, Lightning Web Components, and Vlocity platform components.

Trained on Salesforce/Vlocity Platform and developed a mini project covering all basic Salesforce concepts. Implemented business requirements and resolved bugs for client user stories, and increased team efficiency by 20% through internal application development and configuration.

Grade: CGPA 9.01

Bachelor of Technology in Computer Science Engineering, graduated in 2020 with a CGPA of 9.01.

Grade: 95.9%

Intermediate, completed in 2016 with a percentage of 95.9.

University Innovation Fellow at Stanford University, USA.

Grade: GPA 9.3

SSC, completed in 2014 with a GPA of 9.3.