Open to opportunities

Anjali Nayak

@gourav_singh

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Data-driven analyst skilled in Excel, SQL, and Power BI.

India

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What I'm looking for

I am looking for a role that allows me to utilize my analytical skills to drive data-driven decisions and contribute to a collaborative team environment.

I am a B.Sc. graduate in Physics, Chemistry, and Mathematics, complemented by a Data Science Bootcamp from Odin School. My expertise lies in leveraging data to drive insights and streamline reporting processes. I have successfully built automated dashboards that have significantly reduced reporting times and improved operational efficiency.

In my recent role as a Project Trainee at Chegg India, I managed high-volume email communications and tracked customer query metrics, achieving a 75% happiness rating. My analytical skills were further demonstrated during my tenure as an Administrator at RUSH4TOYS, where I analyzed supply data to reduce inventory costs by 15% and maintained comprehensive MIS reports.

Experience

Work history, roles, and key accomplishments

Project Trainee – Advocacy

Chegg India

Apr 2024 - Present (1 year 2 months)

Managed high-volume email communication, handling 60+ emails daily (100+ on peak days) with a 75% happiness rating. Tracked customer query metrics using Excel, supporting operational reporting and utilizing Zoho Desk to organize interaction data, enhancing team efficiency.

Email Communication Customer Service Microsoft Excel Zoho Desk Data Tracking

Administrator

RUSH4TOYS

Nov 2022 - Present (2 years 7 months)

Analyzed office supply and shipment data in Excel, reducing inventory costs by 15%. Conducted internet research and phone outreach to onboard 10+ new vendors, maintaining MIS reports for 50+ vendor interactions and organizing invoice records in Excel.

Data Analysis Microsoft Excel Inventory Management Vendor Management

Education

Degrees, certifications, and relevant coursework

DR P.D.B.H Degree College

B.Sc., Physics, Chemistry, and Mathematics

Completed a Bachelor of Science degree with a focus on Physics, Chemistry, and Mathematics. This program provided a strong foundation in scientific principles and analytical thinking.

Odin School

Certificate, Data Science

Completed a comprehensive Data Science Bootcamp, gaining proficiency in various data science tools and techniques. This intensive program covered topics such as Python, SQL, Power BI, and machine learning.

Kaggle

Certificate, Machine Learning

Completed the 'Intro to Machine Learning' course through Kaggle. This certification enhanced understanding of fundamental machine learning concepts and algorithms.