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@gomolemomoshakga
Experienced debt collector with a strong background in debt recovery.
I am a dedicated debt collector with extensive experience in managing and recovering outstanding debts. My career has been marked by a proven ability to handle high-volume accounts and negotiate effective payment arrangements, all while maintaining positive relationships with clients. I pride myself on my exceptional communication and interpersonal skills, which enable me to develop rapport with debtors and facilitate successful resolutions.
Throughout my tenure at Stander & Stander (PTY) LTD and Gaborone Debt Consultancy, I have consistently exceeded collection targets by employing strategic approaches to maximize recovery rates. I specialize in collecting arrears and have a keen eye for detail, ensuring meticulous record-keeping that supports informed decision-making. My commitment to ethical practices and customer service has been instrumental in my success in this field.
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Work history, roles, and key accomplishments
Stander & Stander (PTY) LTD
Jul 2023 - Present (2 years 4 months)
Negotiated payment plans and payoff deadlines with clients to facilitate the timely resolution of debts. Maintained meticulous records to effectively track outstanding debts, ensuring accurate and up-to-date information. Specialized in collecting arrears that were now due, utilizing strategic approaches to maximize collection efforts.
Gaborone Debt Consultancy
Sep 2018 - Present (7 years 2 months)
Successfully negotiated and established suitable payment plans with debtors, ensuring mutually agreeable terms for debt repayment. Provided prompt and professional responses to client inquiries regarding outstanding debts. Efficiently managed the collection process for all outstanding payments and debts and exceeded assigned collection targets.
Clarion Enterprises
Nov 2009 - Present (16 years)
Provided guidance and support to clients in using the internet effectively and efficiently, assisting with tasks such as web browsing and email management. Performed routine maintenance tasks on internet computers, including hardware and software updates. Assisted with various secretarial tasks and diagnosed and resolved basic technical issues encountered by clients.
Palapye Sub Land Board
May 2007 - Present (18 years 6 months)
Assisted with payroll processes and ensured accurate and timely payment to employees. Maintained financial records and supporting documentation for audits and financial reports. Entered Accounts Payable (A/P) and Accounts Receivable data and assisted in maintaining office supplies inventory.
Degrees, certifications, and relevant coursework
Advanced Diploma, Computing
2014 - 2018
Completed an Advanced Diploma in Computing, focusing on Level 5 modules. Gained in-depth knowledge and practical skills in various computing areas.
Diploma, Computing
2012 - 2017
Obtained a Diploma in Computing, covering Level 4 modules. Developed foundational knowledge and skills in the field of computing.
Certificate, Information and Communications Technology
2009 - 2010
Earned a Certificate in Information and Communications Technology. Acquired basic knowledge and skills in ICT.
Software and tools used professionally
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