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Gladwin Michael

@gladwinmichael

GenAI & LLM Engineer at Booz Allen Hamilton who built enterprise RAG pipelines and cut production response latency by 35%.

United States
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At Booz Allen Hamilton, I built scalable RAG pipelines connecting enterprise knowledge bases with conversational AI, and tuned Pinecone, Milvus, and Weaviate retrieval layers. I also designed and deployed autonomous LLM agents for code refactoring and automated documentation.

I led R&D assessing LLM reasoning with Temporal Logics, and designed Azure experimentation, validation, and deployment workflows. Prompt optimization, caching, batching, and inference tuning reduced average response latency by 35% for production AI workflows.

At TTEC, I developed LSTM and Transformer models for customer sentiment across voice and text, and engineered chatbot flows to automate debt negotiations. I also deployed NLP models on AWS and contributed to integration with the customer service platform.

Earlier, at Slalom, I developed predictive models and REST APIs for enterprise finance and supply chain work. At AdventHealth, I automated public health data processing and built dashboards for disease monitoring and reporting.

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Barry University logoBU

Barry University

Bachelor's Degree, Computer Science

2012 - 2017

Pursued a Bachelor's Degree in Computer Science with key coursework in Neural Networks, Theory of Computation, Data Structures, and Parallel Computing. Completed a thesis on the application of machine learning algorithms for predictive analysis in local health datasets.

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