Open to opportunities

Glacielle Lemes da Silva Heck

@glaciellelemesdasilv

I am a Data Analyst with over 10 years of experience in IT and more than 6 years specializing in Data Analytics, Business Intelligence Data Governance

Brazil

Message

What I'm looking for

I’m looking for a role where I can build governed BI and analytics—turning requirements into dashboards, KPIs, and automated reporting. I want to work with data governance, data quality, and modern BI platforms to improve decision-making.

I’m a Data Analytics and Business Intelligence professional with 10+ years of experience translating business needs into analytical solutions. I act as the bridge between stakeholders and technical teams to deliver dashboarding, KPI monitoring, and executive reporting that drives smarter decisions.

At SEBRAE PR, I develop and govern environments using Qlik Sense, Power BI, and Tableau—supported by strong SQL analysis, data warehouse architectures, and ETL processes. I lead data governance and data quality initiatives, including metadata management, data integrity monitoring, and policy/standards implementation to improve trust in corporate data assets.

I’ve hands-on experience implementing and supporting the OpenMetadata platform for data cataloging, metadata management, lineage, data profiling, and continuous data health monitoring. I also support process automation initiatives and strengthen decision-making across operational, tactical, and executive levels.

Earlier, as a Business Analyst (voluntary) and in BI analyst roles, I built Power BI solutions (Desktop and Cloud), performed data modeling, validated requirements in test/UAT settings, and supported digital marketing performance analysis. Before moving fully into analytics, I provided IT support for SAP and enterprise environments, working with ITIL, SLA management, ServiceNow, and service excellence for global users.

Experience

Work history, roles, and key accomplishments

Business Analyst (Volunteer)

The Five Lamps Arts

Mar 2019 - Dec 2019 (9 months)

Developed interactive Power BI dashboards, analytical reports, and KPIs to support strategic and operational decision-making. Built and validated data models and test cases (Desktop and Cloud Power BI), improving reporting usability and data storytelling.

Power BI KPIs Dashboard Design Data Modeling Data Visualization Data Storytelling SQL

Education

Degrees, certifications, and relevant coursework

Pontifícia Universidade Católica do Paraná (PUCPR)

Postgraduate Degree, Big Data, Data Management and Analytics

2023 - 2024

Postgraduate program focused on the collection, organization, governance, and strategic analysis of data to support decision-making in organizations. Developed skills in data architecture, BI, data modeling, ETL, KPI development, data visualization, and analytics for corporate environments.

Positivo Universidade

MBA, Business Intelligence (BI)

2017 - 2018

MBA in Business Intelligence (BI) focused on using technology to extract, organize, and consolidate business information while improving performance indicators and decision-making. Built skills in BI/analytics, KPI monitoring, executive reporting, dashboard design, data visualization, and BI tools such as Power BI and Tableau.

SPEI Faculdades

Bachelor's Degree, Information Systems

2012 - 2016

Bachelor's degree in Information Systems providing a foundation in software development, database management, systems analysis, and IT infrastructure. Covered designing, developing, integrating, and managing information systems, with practical preparation for roles in software development and data management.