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Gift Adams

@giftadams

I build responsive web applications and improve customer support through practical technical and communication skills.

Ghana
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What I'm looking for

I'm looking to contribute to a dynamic organization where I can apply my communication, problem-solving, technical support, and customer service skills to enhance customer satisfaction and business growth.

I built and maintained responsive web applications at AgroCenta Technologies using PHP, Laravel, JavaScript, HTML, CSS, MySQL, APIs, and GitHub. I also implemented authentication and authorization workflows and developed reusable Laravel components for scalable systems.

I've supported customer service operations at Electricity Company of Ghana and contributed research data collection and analysis at CERATH Development Organizations. I bring communication, problem-solving, technical support, and customer relationship skills to work that improves service delivery and business growth.

Experience

Work history, roles, and key accomplishments

Electricity Company of Ghana Ltd logoEL

Customer Relations Intern

Electricity Company of Ghana Ltd

Jun 2023 - Aug 2023 (2 months)

Handled customer enquiries and supported service delivery operations. Assisted in revenue mobilization initiatives and maintained accurate records of customer interactions.

Education

Degrees, certifications, and relevant coursework

University of Professional Studies, Accra logoUA

University of Professional Studies, Accra

Bachelor of Science, Information and Technology Management

2021 - 2024

Pursued a Bachelor of Science in Information and Technology Management, focusing on the intersection of business and technology.

Tech stack

Software and tools used professionally

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