Geetika Duggal
@geetikaduggal
SAP SD and Concur consultant delivering end-to-end travel and logistics solutions.
United KingdomWhat I'm looking for
I am a results-driven SAP SD and SAP Concur consultant with extensive experience implementing and supporting travel, sales and logistics solutions across global organisations.
I have led end-to-end Concur implementations, integrated Concur with SAP ERP (FI/CO), and configured travel, expense and approval workflows while working with TMCs and card providers.
My background includes full life-cycle SAP SD work (ECC 6.0 and S/4HANA), order-to-cash processes, master data management and pricing/billing configuration, plus hands-on experience in unit, integration and UAT testing.
I am an effective communicator and trainer who documents As-Is/To-Be processes, delivers end-user/admin training, and works well with cross-functional, globally distributed teams to drive process optimisation.
Experience
Work history, roles, and key accomplishments
CMSenior Business Consultant
Corporate Travel Management
Jun 2022 - Present (3 years 4 months)
Led end-to-end SAP Concur implementations and global support, configuring Travel Request, Expense Reports and integrations to SAP ERP to streamline reimbursements and improve month-end close processes.
SAP SD Consultant
Sastra Geek Solutions
Feb 2021 - Jun 2022 (1 year 4 months)
Performed detailed analysis and configuration of SAP SD processes (availability, pricing, billing) and delivered system solutions for implementations and support projects across client accounts.
SAP SD Consultant
Eurostar IT Solutions
May 2019 - Jan 2021 (1 year 8 months)
Configured master data and order-to-cash processes, including customer/material master, delivery and billing customization, improving invoice and order processing accuracy.
Sales & Business Analyst
Travel Portals
Oct 2008 - Apr 2018 (9 years 6 months)
Managed travel sales operations including PNR creation, ticketing, quotations and reconciliations for major leisure and business travel clients, supporting revenue and claims processes.
Education
Degrees, certifications, and relevant coursework
UBUniversity of Bedfordshire
Master of Arts, Tourism and Events Management
Completed a Master's in Tourism and Events Management with focus on tourism operations and events coordination.
UDUniversity of Delhi
Bachelor's Degree
Completed undergraduate studies at Delhi University; coursework related to travel and tourism (details not provided).
HDHindu College (University of Delhi)
Certificate, French Language
Completed a one-year certificate course in French language.
IMIndian Institute of Tourism and Travel Management
Certificate, International Ticketing and Fares
Completed a course on International Ticketing and Fares Calculation covering airline ticketing principles and fare construction.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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