Gabriel User
@gabrieluser7
Bilingual professional with customer service and software testing experience.
What I'm looking for
I am a bilingual professional with a strong foundation in customer service and software testing, currently pursuing a degree in Data Science at Estácio. My journey in technology began with a passion for problem-solving and leadership, which has led me to develop a diverse skill set in programming and data analysis.
Throughout my career, I have gained valuable experience in training AI models, focusing on coding and mathematics. My roles as an AI Trainer at Alignerr and Outlier have allowed me to contribute significantly to the development of AI technologies, ensuring the accuracy and safety of model responses. I am eager to leverage my skills in a dynamic environment that fosters growth and innovation in the field of artificial intelligence.
Experience
Work history, roles, and key accomplishments
AI Trainer (LLM)
Alignerr
Feb 2025 - Present (6 months)
Trained AI models by providing annotations on model responses, focusing on comparison and harmful content detection. This role involved critical evaluation of AI outputs to improve model safety and accuracy.
AI Trainer (LLM)
Outlier
Mar 2024 - Present (1 year 5 months)
Trained AI models by providing data, including code and text response training. This involved contributing to the development and refinement of AI capabilities through data input.
Internship
Inter Bank
Jun 2018 - Jun 2019 (1 year)
Worked in software testing and anti-fraud during the implementation of a card processor project. This involved ensuring the functionality and security of new financial systems.
Bilingual Customer Service Representative
Atento
Mar 2013 - Jun 2014 (1 year 3 months)
Provided bilingual telephone assistance to FIFA World Cup 2014 ticket buyers. This role required strong communication and problem-solving skills in a fast-paced environment.
Camp Counselor
YMCA
Mar 2012 - Jun 2012 (3 months)
Planned, developed, and organized activities for children in Edmond, Oklahoma. This role emphasized leadership, creativity, and organizational skills.
Education
Degrees, certifications, and relevant coursework
Estácio
Undergraduate Degree, Data Science
2024 -
Currently studying data science, focusing on the fundamentals and applications of data analysis, machine learning, and artificial intelligence. Developing skills in statistical modeling and data interpretation.
Alura
Training Certificate, Information Technology
2022 - 2024
Completed coding training in IT, focusing on practical programming skills. Gained proficiency in various programming languages and development tools.
Ibmec
Undergraduate Degree, Business
2016 - 2019
Pursued a business graduation program, gaining knowledge in various business functions and management principles. The program was interrupted in the 7th semester.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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