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F Ruth Wilson

@fruthwilson

Senior operations and compliance leader translating regulatory requirements into scalable workflows that improve audit readiness.

United States
Message

What I'm looking for

I’m looking for a senior operations and compliance role where I can strengthen regulatory workflows, scale SOPs, and use analytics to surface operational risk—partnering closely with leadership to improve audit readiness and decision-making.

I’m a results-driven Business Operations and Compliance Analyst with 11+ years of experience building regulatory frameworks, managing cross-functional documentation, and driving process improvements across complex organizations. I specialize in designing scalable SOPs and maintaining compliance infrastructure that reduce organizational risk and strengthen audit readiness.

As an Operations and Compliance Lead, I direct compliance oversight for a $12M monthly transaction portfolio and ensure operational activities stay within regulatory benchmarks and internal policy standards. I build and maintain mission-critical SOPs and process documentation, deliver forensic trend analysis and reporting models for senior stakeholders, and translate complex portfolio data into actionable compliance and operations reports.

I’ve also led risk detection and portfolio monitoring as a Senior Operations Analyst and Team Lead—developing early-warning indicators, authoring sector-specific trend reports, and serving as final decision authority on high-value referrals and loss mitigation actions. Across roles, I leverage Advanced Excel, SQL (functional), Oracle/mainframe-based systems, and rigorous data integrity and reconciliation workstreams to support reporting accuracy, stakeholder alignment, and operational resilience.

Experience

Work history, roles, and key accomplishments

Wintrust Financial logoWF
Current

Operations and Compliance Lead

Jan 2023 - Present (3 years 3 months)

Directed compliance oversight for a $12M monthly transaction portfolio, ensuring operations met regulatory benchmarks and internal policy standards. Designed and maintained SOPs and process documentation to improve platform audit readiness, scalability, and operational risk visibility for senior stakeholders.

BMO (Formerly Bank of the West) logoBW

Senior Operations Analyst

Jan 2021 - Jan 2023 (2 years)

Managed a $13M commercial portfolio and developed early-warning indicators to detect operational and compliance risks ahead of escalation thresholds. Authored monthly trend reports, served as final decision authority for high-value referrals using stress testing, and led data integrity and reconciliation work during the acquisition to ensure regulatory adherence.

Macy's, Inc. logoMI

Operations and Compliance Analyst

Jan 2018 - Jan 2020 (2 years)

Managed high-volume consumer portfolios and applied statistical analysis and compliance frameworks to achieve 133% of performance targets while minimizing charge-off exposure. Built loss mitigation and prevention frameworks, recovering 85% of delinquent balances, and monitored compliance indicators to coordinate timely resolution of account issues.

Education

Degrees, certifications, and relevant coursework

Indiana University logoIU

Indiana University

Bachelor of Science (B.S.), Business Administration

Earned a B.S. in Business Administration, building regulatory frameworks and supporting cross-functional compliance and process documentation.

Bank of America logoBA

Bank of America

Certificate

Completed a certificate program with Bank of America focused on compliance and operational risk reduction.

Cornell University logoCU

Cornell University

Institute for Women’s Entrepreneurship Program, Entrepreneurship

Completed the Institute for Women’s Entrepreneurship program at Cornell University.

Goldman Sachs logoGS

Goldman Sachs

10,000 Women Program, Entrepreneurship

Completed the Goldman Sachs 10,000 Women Program.

Tech stack

Software and tools used professionally

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